CEdMA is the go-to organization for customer education professionals to network, learn, and grow. 

Membership is open to executives, managers, and practitioners responsible for modern technical learning programs. CEdMA members share a passion for impacting business metrics with high-quality education, training, and enablement on technology products.

Become a Member

Vision

Educate and empower customer education professionals while providing outstanding value to our members through mentoring, professional development, and networking.

Mission

The mission of CEdMA can be summarized in four simple words: Collaborate, Accelerate, Elevate, and Educate.

1. Collaborate – Network with leaders of customer education functions at technology companies around the world.

2. Accelerate – Accelerate your career and your program by learning from others.

3. Elevate – Elevate your career, your team, and your company by exchanging ideas.

4. Educate – Educate your peers, employees, and management about the value of customer education.  

History

Founded in 1991, the Customer Education Management Association (better known as CEdMA) is the professional organization for training executives, managers, and practitioners focused on customer education at technology companies. 

Over the last 30+ years, CEdMA has evolved to offer meet-ups, webinars, blogs, newsletters, industry service reports, a best-in-class member conference, and so much more.